About David O'Neill

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So far David O'Neill has created 78 blog entries.

Rankings for Business Critical APIs

Every day, APImetrics run hundreds of thousands of API calls against some of the leading APIs in use. They're the APIs you may depend on, but you don't have a clear Service Level Agreement or Commitment. Using our Cloud API Service Consistency scoring system, we're launching the first part of a new service – providing weekly and monthly reports on the quality of leading APIs in a variety of sectors. Currently, these sectors include: Corporate Infrastructure APIs – cloud storage, office programs and more Developer Products – application tools Social Media – Facebook and more Search APIs – comparisons [...]

By | 2017-12-01T08:21:35+00:00 November 30th, 2017|Feature updates, News|0 Comments

Zen and the Art of API Monitoring

This week I spoke at the APIDays Banking Event in Berlin. The topic of my talk was a riff on the title of Robert Persig's 1974 classic, Zen and the Art of Motorcycle Maintenance. If you haven't read it, like many classics it's not always an easy read. It's a novelized discourse on the nature of what is 'good' - a topic which drives the protagonist mad. We've felt the same way about APIs - there are so many places you can monitor, and ways you can monitor, and data that monitoring delivers, it becomes almost impossible [...]

By | 2017-11-10T04:16:36+00:00 November 9th, 2017|Fintech, News|0 Comments

Berlin 2017 – Speaking at APIDays

I'll be speaking tomorrow at the APIDays Banking Event in Berlin on Zen and the Art of API Monitoring - I'll aim to post the talk but the gist is simple - in Zen and the Art of Motorcycle Maintenance, the protagonist was driven mad by the question of what is good? The same really applies to API quality, which can depend not just on what you're measuring, but how you measure and where from. This has huge implications for the world of Open Banking and, especially, PSD2, where the banks are moving from, essentially, a one-to-one relationship with the [...]

By | 2017-11-06T01:57:29+00:00 November 6th, 2017|Fintech|0 Comments

APIs Have Only Been Getting Faster: A Report from APImetrics

APImetrics has published a report: Impact of Location and Cloud Service Host on API Performance 2016-2017. Each day, APImetrics software agents in more than 60 locations around the world regularly exercise a wide variety of API endpoints. APImetrics and its customers use the results of these calls to measure the performance and quality of business-critical APIs. On average, over 600,000 API calls are made by our agents every day. Because the APIs that are probed are real-world APIs, APImetrics has been able to build an unrivaled historical data set over the past 18 months. It represents the true state of the global API [...]

By | 2017-11-07T08:43:09+00:00 October 8th, 2017|Case Studies|0 Comments

API Monitoring and Reporting: Steady Improvement in APIs

Being an API monitoring and reporting service, we often talk about the bad stuff – outages, performance problems, and just plain weird results. But we also like to be able to say good things when we can! Using our CASC scoring system, we track the overall performance of a whole suite of common corporate infrastructure APIs like Salesforce, Box, Dropbox, and more. In line with our Cloud Quality Report, we are happy to report that we've seen improvements in all the APIs we monitor over the last 9 months, with the number of APIs showing poor performance have dropped [...]

By | 2017-10-03T10:26:10+00:00 October 3rd, 2017|API Update|0 Comments

Mini Case Study – When Did it Break?

The smoking gun - when an API goes bad. Many of our clients use our product just for monitoring the uptime of an API. But our data retention policy, and our analysis tools, add a whole important layer to the value APImetrics brings to operations management – both from a management overview approach with our CASC scoring, and for developer operations with our detailed analysis. One client, an organization with a number of branches and a requirement to provide those details publicly, had realized – both with our product and others – that one of their critical [...]

By | 2017-09-28T12:13:25+00:00 September 28th, 2017|Case Studies, Enterprise IT, Fintech, Government, Retail|0 Comments

Why Measure Your API?

Here's a short tale of 2 API calls. They're both from large, well-known American companies. The API calls are doing exactly the same thing. We won't say what, because that would give the game away – and we don't want to do that. They're not complicated REST APIs. They're pretty simple. Both have security, both calling their respective providers' Sandboxes. Only, one of them is half a second faster than the other. And not only is one faster than the other; one is more consistent, showing almost no variation day-to-day. Bear in mind that these are 'smoothed' averages for [...]

By | 2017-09-28T11:49:07+00:00 September 27th, 2017|Uncategorized|0 Comments

Trust But Verify…

Cloud API Hosting Comparisons One of the ways people use APImetrics is to validate what their hosting and hosting optimization services are actually doing versus what they say they are doing. You might have a hosting provider who claims to provide the fastest routing options from A to B, and that's entirely possible, but if their DNS servers struggle with mapping to public locations, or they don't work well with another service which handles IP address routing then you may be wasting your money. We have had customers who've been assured that a service like Akamai are [...]

By | 2017-09-28T11:51:20+00:00 September 25th, 2017|Uncategorized|0 Comments

PSD2, APIs and Performance, and Quality Monitoring

PSD2 (Payment Services Directive 2) is about to revolutionize the provision of payment and banking services within the European Single Market. All banks will be mandated to expose APIs that allow authorized third parties secure access to account information for making payments and carrying out other kinds of banking and financial transactions. Banks will have to compete with a whole host of new entrants into the payment services markets. They include well-known global companies such as Amazon and PayPal, as well as highly innovative fintech startups. Because PSD2 is enabled through APIs, it will be vital for companies exposing [...]

By | 2017-10-05T09:07:26+00:00 September 11th, 2017|Fintech, White Papers|1 Comment

PSD1 (Payment Service Directive): Show Me The Money

The European Single Market came into being in the early 1990s, but was in many ways more of an aspiration than a process. It wasn't just that there were a lots of vested interests that didn't necessarily want to see all of the friction removed from trans-border transactions. There were also a lot of practical and emotional reasons why people might be reluctant to obtain goods and services from countries on the other side of the continent. This was particularly the case in payment and related financial services, which was why the EU introduced the first Payment Service Directive in [...]

By | 2017-09-13T05:45:27+00:00 September 11th, 2017|Fintech, White Papers|1 Comment