FAQs
Frequently Asked Questions
Got Questions? We’re here to help.
Is your solution secure?
Can we alert through existing services?
Can you import from existing services?
How do you benchmark – isn’t that not allowed?
Can I test locally?
Do you support SOAP?
Can I extract my data?
How long do you store data for?
Do you support OAuth?
Do you support Mutual TLS?
Pricing FAQ
The number of calls seems low?
We only count calls made from a location to a target endpoint in your daily quota. Calls to webhooks, our APIs to retrieve data and other similar calls are not included. This gives you as many as 4 times the useful calls you get from other services.
We also store ALL the results for an indefinite period of time. You won’t lose historical context or need to use – and pay for – other 3rd-party storage solutions.
Can I buy more API calls?
Yes, you can buy multiples of your call quota up to the cost of the next tier of service.
So, for example, you could buy a Double Shot of 30,000 API calls a month.
What do you mean by 'infinite storage of results'?
Yes, you can buy multiples of your call quota up to the cost of the next tier of service.
So, for example, you could buy a Double Shot of 30,000 API calls a month.
How Many APIs can I set up?
Can any tier access all the locations?
Yes. All of our 80+ global locations across 4 clouds are open to all. As more locations in the public cloud become available, we’ll add them.
Can I monitor inside my firewall?
What do you mean by calls/hr?
Basically how frequently you can call any individual API endpoint.
So when we say 10 calls per hour we mean you can call a specific endpoint every 6 minutes. But you could call other endpoints every 6 minutes too. It is not a limit on the number of calls you can make an hour across lots of endpoints.
Billing Questions
Can I pay with a Purchase Order?
Why does monthly cost more?
Can I pay with a credit card?
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