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Latest RingCentral News

API Movers and Shakers: Your Weekly API Performance Report

Spring has sprung! And our weekly API performance report is here. For our new readers, hello! This report is culled from our data and from that info, we give you the movers and shakers in each sector. You can also see on our new slick API Directory! Don’t see your favorite APIs listed? Let […]

API Movers and Shakers: Your Weekly API Performance Report

Once again, U.S. Government APIs are not doing so well. FEMA in the US Government Collection was in the Red Zone with a CASC score of 5.72. This was primarily due to an outage on the 7th of March, which saw the requests to most endpoints timeout. There was also a scattering of failures throughout […]

Weekly API Performance Report: Movers and Shakers

Here are our highlights for the week in APIs. We tell you who’s up, who’s down, and who dropped out completely. Are the APIs you depend on included? If not, let us know and we’ll add them to our collection. And if you still haven’t signed up for a demo, what are you waiting for? […]

RingCentral is a cloud-based communication and collaboration platform that provides businesses with a range of communication services, including voice and video conferencing, messaging, and contact center solutions. The company was founded in 1999 and has since grown to become a leading provider of cloud-based communication solutions.

RingCentral uses APIs to enable businesses to integrate its communication services into their existing systems and workflows. The company offers a wide range of APIs that allow businesses to build custom applications, automate communication processes, and access real-time data about their communication activity.

Security is a critical aspect of RingCentral’s infrastructure, and the company has implemented a range of measures to protect its APIs and the data they handle. These measures include encryption, authentication and authorization protocols, and continuous monitoring and testing of its systems to identify and address any vulnerabilities.

RingCentral has also experienced some security concerns in the past. In 2020, the company disclosed that it had discovered a vulnerability in its platform that could potentially allow an attacker to access user data. RingCentral quickly addressed the issue and implemented additional security measures to prevent similar incidents from occurring in the future.

While RingCentral is not strictly an API-first company, APIs play a key role in its overall platform strategy. The company’s APIs are designed to be developer-friendly and easy to use, and RingCentral has invested in tools and resources to support developers in building custom integrations and applications that leverage its communication services.

In addition to its focus on API development and security, RingCentral is also investing in emerging technologies like artificial intelligence and machine learning to improve its communication services and help businesses connect with their customers more effectively. The company has also been expanding its global reach through strategic partnerships and acquisitions, including its recent acquisition of cloud contact center provider Connect First in 2019.

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