SaaS Archives | APImetrics

Improved Call Data Visualizations and Reporting

Welcome to 2017 and with it, the first of a bunch of new reporting features. They're designed to tell you more about what's actually impacting your API and SaaS performance. First out of the gate – we've improved visualizations and comparison data of the steps involved in an API call. We've been breaking down the individual steps of the DNS lookup, handshake, processing and download. But we've now visualized that data along with gauges. It shows how the numbers stack up to your historical averages. SLOW reporting We also added functionality into the 'SLOW' alerts to let you know roughly [...]

Defining a Quality Standard for SaaS and Cloud Services

The world is increasingly reliant on APIs to drive mobile apps, services and corporate operations. But how do you measure the quality of the APIs you use or depend on? APImetrics have been working on this problem for over 2 years, looking at the different factors that impact API and Cloud quality. And we came to realize that the classically used metrics don't really answer the question of actual quality of service. You need more than the server uptime or server-side response latency you're delivering or receiving from a supplier. To simplify this process, APImetrics have developed the CASC Score [...]