Defining a Quality Standard for SaaS and Cloud Services

The world is increasingly reliant on APIs to drive mobile apps, services and corporate operations. But how do you measure the quality of the APIs you use or depend on? APImetrics have been working on this problem for over 2 years, looking at the different factors that impact API and Cloud quality. And we came to realize that the classically used metrics don't really answer the question of actual quality of service. You need more than the server uptime or server-side response latency you're delivering or receiving from a supplier. To simplify this process, APImetrics have developed the CASC Score [...]