- 2,500 Calls Per Day
- Individual Account
- Support: Email
- 10,000 Calls per Day
- Individual Account
- Email & In App Chat
- 30,000 Calls per Day
- Multiple Users
- Email, Chat and Phone
- from 50,000 Calls per Day
- Options for dedicated servers
- Dedicated Team
Sign up free for 14 days of Grande level service – no credit card required
All plans include:
Unlimited storage of all returned results NOT just HTTP codes**
API access to all features, services, reports and database
Alerting via webhooks and email
63 locations world-wide
Make calls from 4 different cloud services
Custom server options to run calls from
(*) – Monthly billing will incur a 20% handling surcharge. Additional discounts offered for multi-year commitments.
(**) – for returned packet sizes up to 1MB
Service, Migration and Support Options
Getting up to speed on a new product, especially where it might involve changing the way you monitor things can be challenging. To help counter this we offer a range of managed services to get you started and keep things moving.
If you already have a monitoring solution but you’re realizing the features are keeping up with your demands, we offer a free migration service for enterprise clients.
About our plans
Q. The number of calls per day seems low?
A. We only count calls made from a location to a target endpoint in your daily quota – calls to webhooks, calls to our APIs to retrieve data and other similar calls are not included – this gives you as many as 4 times the useful calls you get from other services.
We also store ALL the results for an indefinite period of time, you do not lose historical context or need to use, and pay for other 3rd party storage solutions
Q. What do you mean by ‘Infinite Storage of Results’?
A. Exactly what we say, we will save the results of every single result we capture on your APIs and store those as long as your account is active – as we expand our machine learning tools and analysis we’ll be able to give you more insight into what that data is telling you
Q. How many APIs can I set up?
A. We have no limit on the number of APIs and services in your accounts at any tier, the only limit is the number of times they can be called from a specific location
Q. Can any tier access all the locations?
A. Yes – all of our 68 global locations across 4 clouds are open to all. As more locations in the public cloud become available we will continue to add them.
Q. Can I have local monitoring inside my firewall?
A. That feature is available for Enterprise Customers but we can discuss it for Venti plan holders on a case by case basis. Please contact us for more information
Q. What happens if I go over quota?
A. Quotas are calculated and reset daily, so if you do go over quota we give you a 5% buffer and then alert you that it has happened, contact us if you need more quota
Pricing and Billing Questions
Q. How do you handle billing?
A. We have a secure billing site which uses Recurly and Paypal Merchant Services for billing for Developer Tier accounts. Enterprises are invoiced based on Purchase Orders. Contact us for more information
Q. Can I buy more quota?
A. Yes, contact us for details
Q. Can I pay monthly
A. No. We don’t normally allow monthly billing
Q. Can I pay with a Purchase Order?
A. Yes, you can contact us for direct billing options