Categories involving our business sectors

API Standards: Who Watches the Watchmen?

I am fond of the saying, Who watches the watchers? When applied to the API sector, it addresses a very real problem: How do you manage standards and adherence to standards in the API space? Nacha, the payments association, have announced new standards for electronic payments APIs. The work is being led by Apigee and Accenture, two major players in enterprise APIs. Apigee famously provided one of the major gateway products, and was acquired by Google. Accenture does consulting for many, if not all of the major global finance companies. Standards make sense We see a lot of divergence around [...]

By | 2018-04-18T01:46:54+00:00 April 16th, 2018|Opinion, Sectors|0 Comments

PSD2: National Governments and Bodies Have The Final Say

PSD2 is driven top-down by the European Commission and the European Banking Authority (EBA). But it is built bottom-up by the banks and other service providers themselves. And the Commission/EBA don't regulate PSD2 providers. It's the "national competent authorities." In other words, it's the regulator in each country. Unlike the UK, where the CMA9 regulations are defining what the banks must do, PSD2 leaves things entirely in the hands of the banks and related businesses. This creates an immediate problem. There might only be one set of regulatory technical standards for PSD2, but there are more than 30 [...]

By | 2018-04-18T12:22:29+00:00 April 9th, 2018|Fintech, News|0 Comments

PSD2, Open Banking and North America: Part II of II

This is part II of a two-part series. To jump back, read this first. The paradigm within PSD2 and open banking generally is that anyone can connect to anyone. A few US banks have shown some interest in using external APIs, but generally only to connect to a limited number of partners. So, the US model is very much closed banking. So there are likely few open banking API developer programs in the US that we can join. Capital One is, of course, a notable exception, although they are not really promoting true European-style open banking. Companies that provide [...]

By | 2018-04-07T08:52:10+00:00 April 6th, 2018|Fintech, Opinion, Sectors|0 Comments

PSD2, Open Banking and North America: Part I of II

It is universally accepted that Europe is far ahead of North America in the development of open banking. What activity there is mainly focuses on aggregation. But this is just one part of PSD2 (the account-related component). The payment component is much less developed. The best-known aggregator is Mint, but there are a number of other companies in this space (Acorns, Digit, Kabbage, Betterment). Mint has been around for a number of years now, but many banks are still reluctant to let third parties access customer information. This means that aggregator apps are often still reliant on screen scraping [...]

By | 2018-04-05T08:36:00+00:00 April 5th, 2018|Fintech, Opinion, Sectors|0 Comments

CMA9: 35% of Banking APIs Miss Acceptable Performance Targets

During the month of March, APImetrics monitored the quality of 102 CMA9 APIs, approximately 25 of these were V1 APIs, which were all deprecated during the month. Of the remaining V2 APIs, over a third of these APIs failed to meet the standard of good quality as measured by the APImetrics Cloud API Service Consistency score, the credit score for API quality. Danske Bank (https://danskebank.com/) and Bank of Ireland (https://www.bankofireland.com/) hold the top 10 spots with scores near to a perfect 999. Analysis of results with APImetrics clients shows that scores below 800 lead to increased performance and quality [...]

By | 2018-04-04T09:04:50+00:00 April 2nd, 2018|Fintech, Monthly Report|0 Comments

Active + Passive Monitoring = Rapid Problem Resolution

We talk a lot about active and passive monitoring. Passive monitoring is how your stack and services are doing. Active is calling services externally like APImetrics does. But what does this mean in practise? Let's take a real example from a customer. One of their users logged a service complaint, and the internal SRE (Service Reliability Engineering) team checked their passive monitoring. Server logs in Splunk, and APM from AppDynamics both showed green. They were happy that everything was working fine. Then the customer support team checked the APImetrics logs and found that there was a mixture of 4XX [...]

By | 2018-04-04T09:16:00+00:00 March 30th, 2018|Case Studies, Enterprise IT, Programming Tips|0 Comments

SLAs in a Cloud World: Getting What You Pay For

When it comes to your SLA, no service has 100% uptime. Things need to be maintained. It takes time to update something. There will be periods where something, somewhere has gone wrong. We know this, and we think we accept it – but do we? Many services are expected to come with some form of Service Level Agreement (SLA) and defining that for services that you provide or consume is a challenge for every organization on the planet, no matter how large they are. Google offers an SLA on their Cloud Compute platform. It's complicated, but you can get [...]

By | 2018-04-02T12:16:50+00:00 March 30th, 2018|Cloud|0 Comments

What Do Telecoms And Banks Have In Common? APIs.

What do telecoms and banks have in common when it comes to APIs? Well, in the early days of the API revolution – as long as 3 or 4 years ago! – there was a race by telecoms to open up their backend services to APIs. The logic was they could monetize services like SMS, MMS, location, payment and so forth. What they wanted to avoid was being relegated to a role purely as a data and call provider. As a monitoring company, we did a number of projects with them. And one of the clear facts that emerged [...]

By | 2018-03-21T08:53:57+00:00 March 21st, 2018|Fintech, Opinion, Telco|0 Comments

Active Monitoring and API Documentation (Or, “Why Doesn’t My Call Work?”)

One of the issues we frequently see is clients having issues with moving to active external monitoring from internal testing or testing through their API documentation system (like Apiary, Postman or others). The challenge is simple – if you've been making calls to your APIs from within your firewall you may not have experience in the issues that impact those calls. This post explores some of the common issues we see. Custom Endpoint Name When using our import service to pull in from a documentation system, the root URL of the API call might be specific to the documentation [...]

By | 2018-03-20T14:04:02+00:00 March 20th, 2018|Cloud, Programming Tips, Support|0 Comments

API Gateway and APImetrics: How We Integrate with Your Existing Systems

An API gateway allows API providers to manage and control their APIs reliably and at scale. It manages access, policy and traffic controls, and handles run-time activities including routing and authentication. An API gateway typically provides functionality across five broad areas: access control cloud-native principles policy definition reporting analytics traffic management Of these areas, reporting analytics supports passive API monitoring. Reporting analytics provides information about the consumption of APIs, HTTP errors and warnings generated by APIs, and detects API behavior patterns, including error patterns, that can be used to optimize API performance. Traffic management functionality can also used to [...]

By | 2018-03-29T09:28:44+00:00 March 19th, 2018|API Update, IT and Cloud, Summary|0 Comments