Categories involving our business sectors

Zen and the Art of API Monitoring

This week I spoke at the APIDays Banking Event in Berlin. The topic of my talk was a riff on the title of Robert Persig's 1974 classic, Zen and the Art of Motorcycle Maintenance. If you haven't read it, like many classics it's not always an easy read. It's a novelized discourse on the nature of what is 'good' - a topic which drives the protagonist mad. We've felt the same way about APIs - there are so many places you can monitor, and ways you can monitor, and data that monitoring delivers, it becomes almost impossible [...]

By | 2017-11-10T04:16:36+00:00 November 9th, 2017|Fintech, News|0 Comments

Berlin 2017 – Speaking at APIDays

I'll be speaking tomorrow at the APIDays Banking Event in Berlin on Zen and the Art of API Monitoring - I'll aim to post the talk but the gist is simple - in Zen and the Art of Motorcycle Maintenance, the protagonist was driven mad by the question of what is good? The same really applies to API quality, which can depend not just on what you're measuring, but how you measure and where from. This has huge implications for the world of Open Banking and, especially, PSD2, where the banks are moving from, essentially, a one-to-one relationship with the [...]

By | 2017-11-06T01:57:29+00:00 November 6th, 2017|Fintech|0 Comments

Mini Case Study – When Did it Break?

The smoking gun - when an API goes bad. Many of our clients use our product just for monitoring the uptime of an API. But our data retention policy, and our analysis tools, add a whole important layer to the value APImetrics brings to operations management – both from a management overview approach with our CASC scoring, and for developer operations with our detailed analysis. One client, an organization with a number of branches and a requirement to provide those details publicly, had realized – both with our product and others – that one of their critical [...]

By | 2017-09-28T12:13:25+00:00 September 28th, 2017|Case Studies, Enterprise IT, Fintech, Government, Retail|0 Comments

PSD2, APIs and Performance, and Quality Monitoring

PSD2 (Payment Services Directive 2) is about to revolutionize the provision of payment and banking services within the European Single Market. All banks will be mandated to expose APIs that allow authorized third parties secure access to account information for making payments and carrying out other kinds of banking and financial transactions. Banks will have to compete with a whole host of new entrants into the payment services markets. They include well-known global companies such as Amazon and PayPal, as well as highly innovative fintech startups. Because PSD2 is enabled through APIs, it will be vital for companies exposing [...]

By | 2017-10-05T09:07:26+00:00 September 11th, 2017|Fintech, White Papers|0 Comments

PSD1 (Payment Service Directive): Show Me The Money

The European Single Market came into being in the early 1990s, but was in many ways more of an aspiration than a process. It wasn't just that there were a lots of vested interests that didn't necessarily want to see all of the friction removed from trans-border transactions. There were also a lot of practical and emotional reasons why people might be reluctant to obtain goods and services from countries on the other side of the continent. This was particularly the case in payment and related financial services, which was why the EU introduced the first Payment Service Directive in [...]

By | 2017-09-13T05:45:27+00:00 September 11th, 2017|Fintech, White Papers|1 Comment

Leavin’ On A Jet Plane (Or Not, If You Tried To Fly British Airways)

Were you hoping to be a passenger on a British Airways flight over the weekend? So were ten of thousands of other travelers. The sheer logistic disruption (planes in the wrong place, getting luggage where it is supposed to be) is taking several days to sort out. And that's not to mention how long it might take to sort the most pressing IT issues. BA has said the problem was caused by a power surge that led to some networking hardware failing, and then the all-important messaging systems failing. But BA was already experiencing significant IT issues on Friday, with [...]

By | 2017-06-07T09:39:14+00:00 June 1st, 2017|Enterprise IT, Opinion, Sectors, Travel|0 Comments

What is a Web API? APImetrics Explains it All

"What is a web API?" At APImetrics, we actually get this question a lot. And I found someone asking this question recently on Quora as well. I answered it there, and I thought it'd be helpful to post it here, too. Happy learning! To understand what a web API is, it’s necessary to understand what makes a HTTP request to an API different from a HTTP request to any old URI (Universal Resource Indicator, which typically might be a webpage). Generally, we might expect that a HTTP server will return HTML. After all, it is the Hypertext Transfer Protocol. But [...]

API Changes: Making Sure Your Calls Work After The Switch

One of the things about APIs is that they're subject to change. API changes might be because the API endpoints and methods have been changed. In this case, a good API provider will give its users plenty of warning about API changes. There will also probably be a grace period as the deprecated and new versions of the API operate side-by-side before the switch. Even if you pay for the API, it's going to be up to you to make sure the third-party API you depend on is going to ensure continuity of service. But it's all too easy to [...]

By | 2017-06-07T09:45:23+00:00 May 23rd, 2017|Enterprise IT, Opinion, Uncategorized|0 Comments

Chase and Expensify: No, You Can’t Expense It (For Now)

If you're a customer of Chase trying to upload your expenses using Expensify, take a breather. Go get a latte. On the afternoon of May 18 (PDT), visitors to the Expensify website read this announcement: Effective May 17, 2017, Chase began rejecting all of our connections to their Direct Connect service without warning. As a result, though our end of the connection has not changed, we are not able to import any transactions for any type of Chase card until the blockage is removed from Chase's side. Expensify added: “This is not due to any security concerns.” So, it’s not [...]

By | 2017-06-07T09:46:22+00:00 May 18th, 2017|Fintech, News, Travel|2 Comments

Are You Monitoring Your API Security?

by Marcelo Graciolli licensed under CC BY 2.0 There are many ways to monitor API security on the web. Some APIs might have no security – you can make a simple HTTP call and get an answer back – but if for whatever reason the data is protected or monitored, it's normal to have some form of API security. This typically takes one of two major formats – an API key, or OAuth authentication. Things get very interesting with OAuth. With OAuth 2, you can set up a scope to allow access to only certain API resources. So [...]

By | 2017-04-28T09:19:11+00:00 April 27th, 2017|Sectors, Support|0 Comments