Active + Passive Monitoring = Rapid Problem Resolution

Let’s take a real example from a customer. One of their users logged a service complaint, and the internal SRE (Service Reliability Engineering) team checked their passive monitoring. Server logs in Splunk...

Anatomy of a Dying API

We know from history that API owners can be poor at communicating changes in their APIs. Twitter, for example, is known for burying the lede concerning API changes at the bottom of otherwise unrelated updates. One client also completely changed their OAuth configuration without actually telling a single user of their APIs. It completely shut off a number of applications. With early warning you can know that something is coming to get you. Or at the very least, you'll know to contact your service provider for more data – before the dependent apps and services get shut off for good. One of the values of monitoring the APIs...

2020-02-24T18:55:53-08:00By |Summary, Case Studies, Support|

APImetrics – API Metrics 2016 By The Numbers [INFOGRAPHIC]

After conducting the largest analysis of API performance ever undertaken, we've reached the same conclusion as we did when we first started with APImetrics. Half of the APIs we survey STILL fall below expected quality standards. As Kin Lane, the API Evangelist says, "You wouldn’t operate an API without having the right data regarding...

Case Study: First Utility

First Utility is a leading energy supplier in the United Kingdom. They were having issues with the quality of the APIs that were powering their mobile apps. The challenge they faced was simple. They had extensive testing and monitoring including API Gateway monitoring, Selenium based web test tools and Splunk based logs. But they were hitting performance issues...

2020-02-24T18:53:30-08:00By |Case Studies, Utilities|
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