API Monitoring Basics
…and why it isn’t the same as testing
So why API Monitoring? after all, you’ve coded your service, API, app or whatever. It’s up and running. Customers are calling at your door. Life should be easy!
But it isn’t. The server goes out. People are getting hung up when they try to send you information. There are huge lag times. Your potential customers get frustrated and go somewhere else.
More likely than not, what’s happening is that there is a problem with the APIs you are running. If you could solve the problem, you would be retaining customers – rather than having the problem sending them to your competition.
This is where API monitoring comes in. API monitoring helps you check how your internal and third-party APIs are running. If there is a problem with a given API, it tells you what it is. This allows your team to quickly fix it.
In fact, with proper API monitoring, you should know about the problem way before it impacts your customers at all. So they won’t even notice it.
Think of API monitoring as going to the doctor regularly.
You may feel fine, but your doctor may find out that something is wrong. Then they will treat it immediately while it is a small problem – before it becomes a big problem.
That’s exactly what API monitoring does. It catches problems with your APIs when they are small and can be easily fixed – before they become huge issues that threaten your company’s reputation.
It’s always running in the background, and will provide you with instant notifications of problems. Therefore you can address them and keep your site running like a well oiled machine.
API monitoring will provide you with a full performance picture. This can help you understand why your APIs may be degrading. It can also spot data and hardware problems that are making your API not work the way it should.
One of the larger problems API monitoring solves is issues with users. APIs are designed with a specific goal in mind. But users may end up using your website or app in ways you had never imagined.
API monitoring can look at the way users actually interface with your API so you can build solutions that address the way your site really works as opposed to how you would like it to work.
Overall, API monitoring is a great way to make sure your website or app is running great today and will continue to run great for a long time.
Without API monitoring, you’re running blind with no clue what disasters may face you in the future.