Active + Passive Monitoring = Rapid Problem Resolution

Let’s take a real example from a customer. One of their users logged a service complaint, and the internal SRE (Service Reliability Engineering) team checked their passive monitoring. Server logs in Splunk...

SLAs in a Cloud World: Getting What You Pay For

When it comes to your SLA, no service has 100% uptime. Things need to be maintained. It takes time to update something. There will be periods where something, somewhere has gone wrong. We know this, and we think we accept it – but do we? Many services are expected to come with some form of Service Level Agreement (SLA) and defining that for services that you provide or consume is a challenge for every organization on the planet, no matter how large they are. Google offers an SLA on their Cloud Compute platform. It's complicated, but you can get [...]

2018-04-02T12:16:50-07:00By |Cloud|

APImetrics + Your Passive Monitoring Stack

Your passive monitoring stack is vital in understanding how your applications, and the APIs on which the applications depend, are being used over time and how they are behaving. But there are many questions about the performance and quality of your APIs that these passive tools cannot answer. Passive monitoring can only tell you about APIs that are being used and about requests that are reaching the gateway, and cannot tell you whether the response is correct. To do this, you need an active monitoring tool. APimetrics is the perfect complement to the passive monitoring tools such as those [...]

2018-03-30T10:44:13-07:00By |Programming Tips, Support|
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