Managers 2017-08-08T14:42:34+00:00

Clear analysis. Simple reporting. Complete independence.

With APImetrics, you don’t have to be a developer to solve the challenge of Service Level management for the cloud.

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See the Whole Picture

In a 2016 survey of leading Corporate Infrastructure APIs, 70% of performance issues that APImetrics reported are missed by conventional monitoring tools, leading to conflict with customers and suppliers. We help you see what you’ve been missing.

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Solutions For Management and Support

  • Third-party data ensures everyone is on the same page about results
  • Clear root-cause identification eliminates conflicts
  • Simple internal reports help all stakeholders understand
  • Straightforward status pages are perfect for public sharing
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Easy Reporting. Full Accountability

With the APImetrics CASC system, performance is shown as a simple 3-digit number – just like a credit score. We take all the key factors impacting your end user performance into account and provide you with clear and easy to understand feedback generated by our Machine Learning and AI systems.

  • See geographic problems graphically
  • Identify better hosting locations and options
  • Highlight frequency of normally missed outliers
  • Gain in-depth insights into your customer experience
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IT Buyers

How do you measure an SLA for a service you’ve bought – how do you prove it if your suppliers miss?

Product Support Groups

Tired of being the middle man between customers and internal operations? The APImetrics solution is easy to setup and manage, and removes all your issues with a click.

Management Reporting

Whether you’re the CIO, VP of Engineering or a product lead, how do you know that the information being provided to you is accurate and explains the flow of issues that you encounter?

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Usable SLAs

  • 3rd party measurement
  • Agents measure from where customers and users are not from where your servers are
  • CASC scoring takes the uncertainty out of uptime and latency arguments
  • Machine based outlier detection pinpoints issues missed by averages and mean calculations
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Usable SLAs

  • 3rd party measurement
  • Agents measure from where customers and users are not from where your servers are
  • CASC scoring takes the uncertainty out of uptime and latency arguments
  • Machine based outlier detection pinpoints issues missed by averages and mean calculations
LEARN MORE

Engaging with APImetrics

We understand that time is tight and that implementing a technical solution can often mean getting the people you want to review involved in the process.  At APImetrics we can help with the set up phase and provide you with results that you can use without having to get others involved.

GET STARTED

Engaging with APImetrics

We understand that time is tight and that implementing a technical solution can often mean getting the people you want to review involved in the process.  At APImetrics we can help with the set up phase and provide you with results that you can use without having to get others involved.

GET STARTED

Engaging with APImetrics

We understand that time is tight and that implementing a technical solution can often mean getting the people you want to review involved in the process.  At APImetrics we can help with the set up phase and provide you with results that you can use without having to get others involved.

GET STARTED

Client Case Studies

Anatomy of a Dying API

May 1st, 2017|0 Comments

It's as inevitable as death and taxes. At some point, previously stable APIs start to throw performance errors and generally degrade. This can manifest in a number of ways: The API starts to have more [...]

APImetrics – API Metrics 2016 By The Numbers [INFOGRAPHIC]

April 19th, 2017|0 Comments

After conducting the largest analysis of API performance ever undertaken, we've reached the same conclusion as we did when we first started with APImetrics. Half of the APIs we survey STILL fall below expected quality [...]

Case Study: First Utility

September 27th, 2016|0 Comments

First Utility is a leading energy supplier in the United Kingdom. They were having issues with the quality of the APIs that were powering their mobile apps. The challenge they faced was simple. They had [...]

Case Study: New Zealand Ministry of Business

March 30th, 2016|0 Comments

Open government initiatives and a move to use SaaS and Cloud services is changing how governments use and access APIs. In New Zealand, the Ministry of Business and Innovation provides access to a range of [...]