First Utility are a leading energy supplier in the United Kingdom and were having issues with the quality of the APIs that were powering their mobile apps. The challenge they faced was simple - even with extensive testing and monitoring including API Gateway monitoring, Selenium based web test tools and Splunk based logs - they were hitting performance issues that were taking significant time to resolve and identify. Within days of implementing APImetrics, First Utility were able to resolve problems that had been impacting users for weeks and stop intra-company finger pointing. “Rather than an inside-out view, we realized that [...]
Open government initiatives and a move to use SaaS and Cloud services is changing how governments use and access APIs. In New Zealand, the Ministry of Business and Innovation provides access to a range of government services targeting investors and businesses across New Zealand and the world. MBIE has found APImetrics to be a very successful tool. The alerting and performance monitoring capabilities have given very useful information to operational teams. They use APImetrics to ensure that the performance of their services is optimized worldwide.